Privacy Policy

Collection and Use of Personal Information

Personal information consists of the details that can be used to identify and contact you in the event that we need to – specifically your name, postal delivery address (where and if applicable), e-mail addresses, payment methods (e.g., credit card or debit card) and telephone number.

When you register or subscribe at our site, we may ask you to supply personal information so we can enhance and personalize our services and marketing efforts. We may use this personal information to set up your account, process your orders and your payments, and to communicate with you on these and other topics. We also use your e-mail address to send you newsletters, as well as messages about ExchangeGain special offers, events and consumer surveys and other site-relevant communications. If you no longer want to receive the newsletters or other announcements simply contact us at and indicate your preferences.

We may record your interactions with us, including but not limited to basic site activity (logins, contributions and comments, for example), payment history (when and if applicable) and correspondence. We use this information to help us quickly and efficiently respond to inquiries and requests, to troubleshoot technical issues, and otherwise improve the ExchangeGain site; and to enhance our service offering for our customers. We may also provide analyses of our users in the aggregate to prospective partners and advertisers.

While using the ExchangeGain site, you may have opportunities to post reviews and comments in public forums. This information is made public and is not subject to this policy.
We do not sell, rent, distribute or otherwise disseminate your personal information.

Links to Other Sites contains links to sites operated by third parties whose policies regarding the handling of personal information may differ from ours. While we endeavor to associate with reputable sites, ExchangeGain cannot be responsible for the information handling practices of these other sites. Please read their Terms & Conditions, too.

Viewing and Updating Your Information on ExchangeGain

You are solely responsible for updating and maintaining the truth and accuracy any personal information you provide on

Cookies and Other Technology

As you browse, cookies are placed on your computer’s hard drive. Cookies are small pieces of data sent to your browser from a web server and stored on your hard drive for identification and record keeping purposes. In general, cookies can make the web more useful by storing information about your preferences on a particular site. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. If your browser is set to not accept cookies, you will not be able to use some features on
In addition to cookies, we use other technologies to gather information on how our users interact with our site and to otherwise help us efficiently operate and monitor our site and the services we may offer. These technologies may show us popular pages, conversion rates, click-throughs and other information that can be used to improve, operate and monitor our site and our service. Third parties, including consultants we engage and online advertisers, may also use this technology to perform similar services for us as well as to assess their own advertising or services.

Disclosure of Personal Information

We use other companies, agents or contractors to perform services on our behalf. For example, we have partnered with other companies to personalize and optimize the pages on, process credit card transactions, collect debts, analyze and enhance data (including customers’ interaction with our site) and process consumer surveys.

From time to time, we may partner with companies whose products we believe will interest our users. In conjunction with these partners, we may send promotional announcements and/or serve web-based advertisements to our subscribers and customers on their behalf.

ExchangeGain also reserves the right to disclose personal information when we reasonably believe disclosure is required by law, if we reasonably believe disclosure is necessary to establish or exercise legal rights, or in situations involving potential threats to physical safety. In the event that ExchangeGain, LLC is acquired by or merged with another company, we reserve the right, to sell or otherwise transfer the personal information we have collected as part of that transaction provided that such third party continues to honor our privacy policy.


ExchangeGain uses all reasonable administrative, technical and managerial measures to protect your personal information and payment methods from unauthorized access.
For example, we utilize Secure Sockets Layering (SSL) digital certificate, an industry-standard protocol that encrypts ExchangeGain user’s data, to register and process payment information with the utmost security. In addition, ExchangeGain uses the PCI Data Security Standard which incorporates the various cardholder security programs previously created by Visa, MasterCard, Discover, and American Express.

You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or mobile device through which you log in to your ExchangeGain account. Users of public or shared computers (at work, libraries, internet café’s) or unprotected mobile devices should log out at the completion of each visit to ExchangeGain. ExchangeGain highly discourages sharing or allowing access of your personal ExchangeGain account with unregistered internet users.
We strive to provide a safe, secure environment by attempting to limit access to our database to legitimate users, but cannot guarantee that unauthorized parties will not gain access. Accordingly, we cannot guarantee the security of your personal information and cannot assume liability for improper access. We also cannot control how authorized users store or transfer information downloaded from the database, so you should ensure that you do not post sensitive information to ExchangeGain. By using this Web site, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site.
Users are responsible for maintaining the confidentiality of any password and other login information created by themselves, or by ExchangeGain for accessing the site, and are fully responsible for all activities that occur under User’s password or account. User agrees to immediately notify ExchangeGain of any unauthorized use of User’s password or account or any other breach of security.

Changes to This Policy

As we update and expand our services, we may make changes to this policy. You should check back for updates to this policy. If the changes result in materially less protection for your personal information than that provided in this policy, we will make reasonable efforts to contact you and obtain your consent to the changes. Like our Terms & Conditions, of which this policy is a part, your use of the ExchangeGain website or continued use of our service after our efforts to contact you means that you agree to be bound by such changes.


If you have questions concerning your account, please contact Customer Service at . We will be happy to assist you.

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