
11 Pitfalls to Avoid in Difficult Business Communication
Some people are so disrespectful in their message delivery or unaware of how their actions negatively impact others that it is easy to get distracted by their bad behavior. Focus on the content of their message and try to understand what is important to them. You can do this by asking considerate and thoughtful questions which demonstrate respect for what they have to say. It will also help you to understand their perspective, and not be derailed by their antics. … Read More»