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  • Talent Hoarding is Hurting Your Business, But You Can Fix It [Infographic]

    Written by: Switch & Shift | October 3, 2016

    talent hoarding

    Employees who want to advance are the ones who contribute the most to company growth. However, when employers fail to help their employees learn and develop professionally, they stagnate and suffer from the horrible side effects of talent hoarding. Talent hoarding occurs when companies keep the best employees in their current roles and don’t provide them with any advancement opportunities or career development. How can companies solve this problem?
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  • Leadership Coaching Can Solve Your Disengagement Problem [Infographic]

    Written by: Switch & Shift | September 30, 2016

    disengagement

    How can employers give their staff a boost and get them engaged in their work? The infographic below, compiled by MyWorkNinja, a service that connects people with ICF certified executive coaches, demonstrates how leadership coaches can empower employees with the tools they need to set personal and professional goals, develop new skills, and achieve a better work-life balance, all through individualized career development strategies…. Read More»


  • Managing Your Boss: Establishing Trust and Respect

    Written by: Dean Brenner | September 29, 2016

    respect

    Most bosses are really good at identifying your areas of possible improvement, but typically they are really bad at identifying their areas of possible improvement. So how do we help our boss take a good look in the mirror? This is a big topic, too big to be discussed to completion in a single blog post. But the overarching themes throughout should be Trust and Respect…. Read More»


  • Should Employee Appreciation Be Entirely Performance-Based?

    Written by: Paul White | September 28, 2016

    One of the most frequent questions asked when I’m consulting a business is: Should you show appreciation to someone who isn’t performing well? Tension exists in the world of recognition, employee engagement, and appreciation. There are differences of opinion on the relationship between an employee’s performance and when, or how, you recognize them. Should you recognize an employee if they aren’t doing well in all areas of performance?… Read More»


  • Recognition and Rewards Are Two Different Things

    Written by: Roy Saunderson | September 27, 2016

    It’s about time someone demystified and explained the differences between recognition and reward. Recognition and reward are two completely different things and are used for different purposes. Some people and their organizations tend to see the two as being one and the same. I’ve seen way too many managers and employees not understanding either the subtle, or even the more obvious, differences between rewards and recognition. Unfortunately, even professional and industry trade associations perpetuate the problem with no uniform vocabulary or definition…. Read More»


  • 4 Translation Apps to Ease International Business Communication

    Written by: Tony Tie | September 26, 2016

    English is generally viewed as the international business language, but that doesn’t mean you can coast on the expectation that everyone speaks it. Learning a few phrases in the local language shows respect for your associates and their culture and can serve as a great icebreaker. As the world becomes more globalized, however, many companies may expect you to have skills in more than one language (or at least the tenacity to find language support in foreign markets).
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  • Employee Recognition Programs: A Guide [Infographic]

    Written by: Switch & Shift | September 23, 2016

    Every organization’s most valuable asset is the same: its employees. Motivating employees to do a great job is extremely important, but it is easier said than done. The following infographic offers an overview of building engagement and enhancing productivity. Recognizing employee performance is the best way to increase productivity, and improve workforce engagement and retention. The infographic is a complete guide to employee recognition programs…. Read More»


  • Three Key Tips for Managing Change as a New CEO

    Written by: Jamie Notter | September 22, 2016

    managing change

    When a new CEO takes the helm, a certain number of doors and windows for managing change will open, for a limited amount of time, and then shut again. These are opportunities to change the status quo, move in a new direction, or even change the culture. So as a CEO, how do you make the most of this fleeting opportunity? Here are some tips…. Read More»


  • Five Employee Engagement Ideas That Make a Difference

    Written by: Libby Taylor | September 21, 2016

    employee engagement

    Employee engagement comes back to one key point: people. Bringing people together, removing barriers between people, encouraging honest and open communication, and having fun! Each of these factors increases employee engagement. And using your online community for these things can put even more power behind your engagement efforts…. Read More»


  • Want to Deliver a Great Customer Experience? Don’t Throw Your Employees Under the Bus

    Written by: Tracy Maylett | September 20, 2016

    customer experience

    Want a great customer service experience? Start with the Employee Experience. In the case of Wells Fargo, employees felt the need to stiff customers. Why? Because in order to hit bank-dictated performance targets, they had to achieve goals around numbers of new accounts opened. But here comes the catch. Wrong or right, employees felt they needed to do anything they could, including lie or cheat, to meet these targets. Even if it meant defrauding the customer…. Read More»


  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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