• #SocialLeader Recap: The Power of Putting Employees First, Customers Second

    Written by: Lauren Kirkpatrick | March 16, 2016


    Conventional business wisdom has said that the customer always comes first, but is it time to for that to change? What if instead, businesses put their employees first? What kind of impact can this change have on your business?… Read More»

  • 11 Statistics about Employee Happiness That You Need to Know

    Written by: Sean Kelly | March 16, 2016

    employee happiness

    Executives and hiring managers are all too familiar with the high cost of replacing someone who leaves their company…. Read More»

  • Under New Management: Rethinking How We Manage

    Written by: Mark Babbitt | March 15, 2016

    David Burkus

    So many of the “best practices” we learned in the Industrial Age no longer apply today. This is especially true with leadership issues. In the Social Age, more is expected of leaders, so we must rethink how we manage. In every sense of the words, we are “under new management.”… Read More»

  • In the Information Age We Need Brain-Based Enterprises

    Written by: Peter Cook | March 15, 2016

    Brain-based enterprises

    Nearly 30 years ago, Fred Moody and Bill Gates recognized that the basis of competitive advantage had fundamentally shifted from the agrarian age to the industrial era to the information superhighway, when it was said that Microsoft’s only factory asset is the human imagination. The corresponding shift is from what I call Brawn Based Industries (BBIs) to Brain-Based Enterprises (BBEs)…. Read More»

  • 4 Ways to Be an Innovative Leader in a Conventional Industry

    Written by: Scott Alexander | March 15, 2016


    Startups and new technologies are popping up constantly. Geographic limitations are being lifted as nearly everything becomes globally connected. The explosion of data — and the associated potential for analytics — has changed the playing field on which companies compete…. Read More»

  • What Engaged and Disengaged Companies Do Differently [Infographic]

    Written by: Mark Babbitt | March 15, 2016

    engaged companies

    When there’s something you want to improve about your organization and its workforce, it’s only natural to look to the companies that are doing it right. And, when it comes to employee feedback, that means looking to today’s most highly engaged companies…. Read More»

  • Companies that Care About Their Employees Promote Data Security

    Written by: Brittni Brown | March 14, 2016

    data security

    Company caring involves a lot of small features that beneficially impact employees, such as providing insurance, personal time off, and flexible work hours (within reason.) It also encompasses a number of perks that shouldn’t be taken for granted including the occasional free meal, employee discounts, and employee organizations…. Read More»

  • The Power of Putting Employees First, Customers Second

    Written by: Lauren Kirkpatrick | March 14, 2016

    employees first, customers second

    Put your employees first and your customers second. A simple radical notion that defies conventional business wisdom, but it could be the right change your business needs…. Read More»

  • Leaders: Respect Is Not a Given

    Written by: Ritch Eich | March 14, 2016

    respect matters

    One of the critical lessons I’ve learned in life – and it extends beyond the workplace – is the importance of respect. This may seem old-fashioned or trite in the days of, “I got mine, go get yours.” But if you treat people right, you will get the results you want. This is especially true in business. Respect still matters!… Read More»

  • What Successful Business Leaders Eat for Breakfast

    Written by: Amy McCloskey Tobin | March 11, 2016


    Everyone knows that breakfast is the most important meal of the day. Yet, 31 million Americans skip it every day because they were too busy, weren’t hungry or just didn’t feel like eating. … Read More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

  • Connect

    Newsletter Subscription

    Do you like our posts? If so, you’ll love our frequent newsletter! Sign up HERE and receiveThe ExchangeGain Change Playbook, by Shawn Murphy, as our thanks to you!
  • Contact Us