Blog

  • Why Human Value is a Competitive Advantage

    Written by: Shawn Murphy | January 12, 2012

    The race from the bottom and the race to the top keeps managers and employees extraordinarily busy. So busy that the proverbial foundation is showing cracks, signs of weakness. In the frenetic pace to innovate, execute and outsmart competition, managers have left a wake of bruised and bloodied employees behind them. Hell, even the managers […] Read moreRead More»


  • How To Never Make a Stupid PR Mistake Again

    Written by: Ted Coiné | January 11, 2012

    First, let’s be clear on the definition of “Stupid PR Mistake.” A stupid Public Relations mistake is an error in judgment that attracts negative attention from customers and/or the press. It creates a backlash that often ends up costing the company more money than the mistake was meant to bring in. In other words, it’s […] Read moreRead More»


  • Be Bitter or Better

    Written by: Shawn Murphy | January 9, 2012

    The grim reality hovering over many companies is employees and managers are not happy. If you need proof, Gallup’s Well-Being index shows work environments suck. More eloquently positioned, our workplaces are suffering. Despite the dismal news, you could shift and switch the trend to one more positive. It’s a choice. You could grow bitter from […] Read moreRead More»


  • Instigate Audacious Workplace Causes

    Written by: Shawn Murphy | January 8, 2012

    The cries of dissatisfaction are certainly whipping up a frenzy of activity that can’t be ignored. From the now ubiquitous Occupy [Insert City Here] to the dismal numbers of employee engagement and satisfaction, people are fed up of being fed up. I suspect you are included in the last statement above. So, too, are your […] Read moreRead More»


  • Employees First, Customers Second. Seriously.

    Written by: Ted Coiné | January 7, 2012

    Shawn and I have had a tremendous first week with this new blog – we thank you all for checking it out and for spreading the word among your network. With no advanced fan fair whatsoever, this site has eclipsed the readership of both of our individual blogs. Score one for synergy! Here are a […] Read moreRead More»


  • Time for a Vision Check

    Written by: Ted Coiné | January 5, 2012

    Most of us go to work without really knowing why. Oh, we have to feed our families. And our company needs us to fill out TPS reports. But beyond that, the question of “Why” often never even bubbles to the surface of our conversations and thoughts. Why does this company exist? …This department? (…This family, […] Read moreRead More»


  • Unleashing People Potential

    Written by: Shawn Murphy | January 4, 2012

    Yesterday Ted Coine gave us a compelling reason for tapping into our idealism. It’s a belief and frame of reference essential to a better way to do business in the 21st century. At the heart of Ted’s point, in my opinion, is a dramatic shift in how companies view their workforce. The shift in view […] Read moreRead More»


  • Idealists Wanted

    Written by: Ted Coiné | January 3, 2012

    Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has. – Margaret Mead There is a powerful change afoot in the world, something that no one alive today has ever experienced. The world is opening up; connecting. It is flattening; democratizing. And […] Read moreRead More»


  • ExchangeGain: A Better Way to Manage and Lead

    Written by: Shawn Murphy | January 2, 2012

    In science fiction movies it’s not uncommon to have a human inhabited planet in danger of extinction: alien takeovers, colliding planets, or a star threatening super nova. Such peril is exaggerated to highlight some humanitarian message. That message often seeks to enroll us in a better way of living or thinking. The good stuff imbued […] Read moreRead More»


  • The Law of The Umbrella

    Written by: Ted Coiné | January 2, 2012

    A lot of my focus on this blog is advice for CEOs – present and aspiring – on how to transition their firms from 20th-Century organizations to 21st. But the Law of the Umbrella dictates that what is good for the organization as a whole will also work for any team within that org. Leaders: anywhere you […] Read moreRead More»


  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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