How to do the Human Side of Business Right

Written by: Mark Lukens | October 5, 2014

Making your business more human and more personal is vital to success. Customers have a more pleasant experience interacting with real people with real personalities. Employees are more satisfied if they feel like individuals rather than cogs in a machine. This creates loyalty, the willingness of both customers and colleagues to stick around when prices rise or you struggle to raise wages.

But how do you get that right?… Read More»

When I Don’t Trust Myself as a Leader

Written by: Vanessa Hall | October 3, 2014

A number of leaders have shared this with me, quietly, as we’ve been exploring the whole concept of trust, how it works, how it breaks down, how to build it, and how to be a trusted leader.

Fascinated by how often I’ve met leaders who really don’t trust themselves to lead, I wanted to know more. Here’s what I found…… Read More»

Love is the Answer

Written by: EksAyn Anderson | October 2, 2014

I had a great mom.

She always used to say, “No Matter the Question, Love is the Answer.” This maxim weaves itself through all facets of life—from personal to vocational to emotional and beyond…. Read More»

How Mindfulness Improves Workplace Performance

Written by: Jacob Shriar | October 1, 2014

Being more mindful simply means being more aware of what’s going on, really being “present” in the moment, and paying attention. It’s amazing to think how something as simple as this can increase employee engagement.

First, let’s look at some of the science behind how being more mindful can make you happier and more productive at work, and then I’ll give you some tips on how you can be more mindful…. Read More»

Spark Emotions That Spur Us To Share Your Message

Written by: Kare Anderson | October 1, 2014

This headline, “Exec loses job after allegedly slapping toddler on plane,” is an anger-evoking true story that spread quickly. Understanding why can help you spread your ideas, piggybacking on certain kinds of momentous events. “High arousal” negative emotions such as anger or anxiety spur us to share messages with others, discovered Wharton professor Jonah Berger, author of Contagious…. Read More»

How to Make Your Meetings Come Alive

Written by: Shawn Murphy | September 30, 2014

Meetings are where productivity goes to die. We hop on our hamster wheel and run from meeting to meeting, getting little to nothing accomplished for our time invested. It’s an unsustainable business practice that sucks joy out of the workplace…. Read More»

Five Timeless Qualities We Should Be Encouraging in Employees

Written by: Mark Feldman | September 30, 2014

Times have changed. We are quick to explain the change by putting it down to the way our needs have altered over the years and how technology is constantly adapting to meet them. However, when it comes to what an employer expects from their employees, are things really that different?

I often think they shouldn’t be. When you strip away all the new technologies, modern processes and latest innovations much of what makes good management is still the same as what it was 100 years ago.

Here are some timeless skills and qualities we should always be thinking about when we hire, train and manage employees.
… Read More»

The Role of Workplace Optimism in Building Trust

Written by: Shawn Murphy | September 30, 2014

Without trust extraordinary results aren’t possible. Without trust and extraordinary results workplace optimism is absent. Without workplace optimism talented people stay away from or leave companies. What’s left? Mediocre results, missed goals and unhappy people.

Workplace optimism is not a viewpoint or belief system. It’s a cultural vibe that influences a positive work experience.

The outcomes of workplace optimism deepen and expand trust. Let’s look at the relationship…. Read More»

The New Reality Changing Organizations

Written by: Shawn Murphy | September 29, 2014

When you listen to Ted Coiné and Mark Babbitt talk about the Social Age, you begin to understand how influential it is. The Social Age is marked by a degree of transparency that if leveraged for good can help brands thrive in the marketplace. The Social Age gives customers a voice unlike any other time […] Read more… Read More»

Resilient Leadership Starts Before Needed

Written by: Eileen McDargh | September 29, 2014

Seven months ago, the Rustic Crust was on track for record sales of its all-natural pizza crust. Investors were enthused about soon-to-launch products that were gluten-free, thin crusts, and basil pesto. Founder and CCEO Brad Sterl was thrilled.

Then-disaster! Fire burned the rural New Hampshire factory to the ground on March 6…. Read More»