• Leadership for a New Economy by John Serpa

    Written by: John Serpa | March 27, 2012

    Edward Deci, esteemed author and Professor of Psychology at the University of Rochester, wrote in his colorful book, Why We Do What We Do, that people need organismic integration. It’s the process through which people develop as they engage in their world (organizationally and personally). But when we apply undue pressure to enact organizational change, […] Read moreRead More»

  • The Consciousness for Better Leadership by Brad Szollose

    Written by: Brad Szollose | March 26, 2012

    Are You a Beekeeper or a Watchmaker? During the summer of 1981, with the smell of chocolate in the air, I became the assistant manager in the games division of Hersheypark in Pennsylvania. My specialty within the chocolate themed amusement park was running the water balloon race. You know the game—squirt water into a plastic […] Read moreRead More»

  • On the Brink of Extinction by Susan Mazza

    Written by: Susan Mazza | March 23, 2012

    In his 1994 book Job Shift, William Bridges refers to the “job” as “an artifact of the industrial revolution”. The traditional organization is designed to function like a machine. It is a hierarchy with jobs as the building blocks. In this model people are essentially cogs in the wheel of production. This model, and the […] Read moreRead More»

  • Minimizing Transition during Transformation by Dan Newman

    Written by: Dan Newman | March 22, 2012

    Due to the high pace of proliferation surrounding us, information and technology have become rapidly more available to everyone. What used to be considered radical transformation is now merely change within many organizations; Placing us in a world once dominated by the fortune 500 but not necessarily any longer. With each “Out of Nowhere” success […] Read moreRead More»

  • 8 Ways to Improve Your Social Standing by Vala Afshar

    Written by: Vala Afshar | March 21, 2012

    “Sometimes we spend more time than we should defending the old thing, instead of working to take advantage of the new thing.” Seth Godin Today, customers and employees are leveraging social media to improve their trusted network. And yet the majority of businesses are failing to recognize the importance of social collaboration and the opportunity […] Read moreRead More»

  • Relevant Part 3 by Laura Goodrich

    Written by: Laura Goodrich | March 20, 2012

    We conclude Laura Goodrich’s exploration of focusing on positive outcomes and the impact it has on organizational change and business performance. She explores why using social is not a “dip your toe in the water” management action. She calls upon all of us to get out of neutral and find forward, F-A-S-T!  Read Part 1 […] Read moreRead More»

  • Relevant Part 2 by Laura Goodrich

    Written by: Laura Goodrich | March 19, 2012

    We continue Laura’s Relevant post. Read the first part here. 20 years ago we didn’t even have an internet. Who knows what the jobs will be in the next 20 years? People will be asked to reinvent themselves. For many, this redesign will come at the point when they would prefer to stay with the […] Read moreRead More»

  • Social You: 4 Reasons No One Follows You

    Written by: Ted Coiné | March 17, 2012

    Weekends are all about wandering off topic, which is why I’m introducing this new weekend thread on ExchangeGain, “Social You.” And let me preface by saying that social is not currently what I do for a living, so no matter what Forbes or anyone else says, my free advice should be considered worth […] Read moreRead More»

  • Relevant by Laura Goodrich

    Written by: Laura Goodrich | March 16, 2012

    Our friend Laura will explore the impact of technology and the rapid rate of change on our leadership and how we relate to one another. Parts 2 and 3 will continue next week. For the past last 17 years, I have focused my career towards working with individuals, teams and organizations who are experiencing dynamic […] Read moreRead More»

  • Happy Employees Create Happy Customers by Stan Phelps

    Written by: Stan Phelps | March 15, 2012

    Happy Employees Create Happy Customers I recently completed a quest. I had set out to find 1,001 purple goldfish. Examples of companies that strive to exceed customer expectations via a sticky concept called g.l.u.e (giving little unexpected extras). Signature extras that help win customers and influence word of mouth. Who is more important . . […] Read moreRead More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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