disconnected organization

Four Telltale Signs of a Disconnected Organization

Most leaders appreciate the importance of leadership, culture, and engagement within their organizations. While they may not consciously think about the impact on individuals from a human perspective, managers sense these concepts are critical to healthy organizational performance. However, these three areas are often addressed individually, as if one doesn’t interact with the others. This leads to a disconnected organization…. Read More»

Culture’s Role In Great Communication

Communication is a lot like electricity in that it needs a medium or conduit through which it can flow. In business these media have been summarily dubbed “channels”. Over the past 20 years, the channels have changed a bit. We have seen the rise of email, intranets, forums, video conferencing calls and even chat applets. The more traditional channels are still in use as well, such as: meetings, one-on-one conversations and the occasional hand-written note.

The point of all of all of these channels is to find as many ways to move the same communication in order to reinforce the message. The greater and more diverse the channels, the better chance you have at your message being heard in the manner in which you need/want it to be heard. There is another channel that is not always viewed – or at least treated – as a communication channel. It carries more influence than all of the previously mentioned channels and has multiple touch-points for stakeholders. Culture…. Read More»

BOLD: KPIs – Measuring What Really Matters

The idea of KPIs are intoxicating and seductively alluring. The argument, “If you can’t measure it, it doesn’t matter” produces the anti-thesis, “If you CAN measure it, it must matter.” Reality is, BOTH of these statements are partially true. Somewhere in the middle lies what is actually practical and effective. To prove this point, try […] Read moreRead More»

The Struggle For Authentic Leadership

I have a begun to take issue with leadership development. Not the basic premise of it, but rather what it has unfortunately morphed into. The point of leadership development is to become better through process. It is meant to be a journey of discovery and struggle for a greater good. The unfortunate bit is it […] Read moreRead More»

Engagement Encouraged at All Levels Ensures a Thriving Company

I’m all for making 21st century business progressive, innovative and a significant step from the draconian approach that has plagued the world for the past hundred years or so. This evolution needs to be thorough, but it still has to remain practical. No matter how flat your organization is there will always be a vertical […] Read moreRead More»

Organizational Leadership and a Better Society

I think it’s a safe assumption, unless you’re a narcissistic sociopath, that people want a better society and want to contribute to that goal in some fashion. There is plenty of frustration and uncertainty to go around in nearly every country. Social tensions permeate every aspect of our world and it is in the best […] Read moreRead More»

4 Reasons Employee Engagement Doesn’t Work

William is passionate about employee engagement. So much so his company specializes in it. So it comes as no surprise that William has seen his fair share of misguided attempts to improve employee engagement. In this post, we get some insights into four areas where the attempts failed.    There are a significant number of […] Read moreRead More»

  • There’s a more human way to do business.

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