When Girl Meets Oil, a Fascinating Show Ensues

Today’s show features Christine Bader, the author of The Evolution of a Corporate Idealist: When Girl Meets Oil. She is a Visiting Scholar and Lecturer at Columbia University, where she co-teaches a course on Human Rights and Business, and a Human Rights Advisor to BSR (Business for Social Responsibility)…. Read More»

work suck make it a game

Does Your Work Suck? Make It Into A Game!

Just last week I found a new favorite radio show on NPR: Snap Judgment, hosted by Glynn Washington. And here’s the segment of his show that hooked me: Tatyana Brown’s “National Holiday Project.”

Tatyana, a poet, found herself in a situation very familiar to most of the poets and other artists in the world through time immemorial: working a “real” job to pay the bills.

In Tatyana’s case…… Read More»

shortyawards influencers

The @ShortyAwards Business Influencers Get Social

Last week a bunch of us came together for a really interesting thirty-minute Google Hangout. We’re finalists for the Business Influencer category for the Shorty Award, winner to be announced next month in New York.

It was great spending time with my very good, longtime friends Marsha Collier and Rene Blodgett (@MagicSauceMedia). It was terrific meeting some new friends, too, including Guy Kawasaki, Gemma Godfrey, our sponsor Martin Jones (@martinjonesaz).

Our host Natan Edelsburg (@twatan) from the Shorties led this question:… Read More»


The Four Most Important Questions A Leader Must Ask

Startup founder. Enterprise CEO. Author of one of my favorite books ever. And one of the most generous leaders I know. That just gets it started describing today’s guest, Vineet Nayar.

But what’s with the title of his book, “Employees First, Customers Second”? He’s joking, right?

Hardly. Not only is Employees First Customers Second (EFCS) the name of his book: much more importantly, it’s baked into the very fabric of HCLT, the company Vineet led until he retired early to dedicate his life to helping those less fortunate in his home nation of India.

Says Vineet about EFCS…… Read More»

klout kred antisocial

Klout And Kred Are AntiSocial. Opt Out With Me.

I opted out of Klout years ago. Before I was ever listed, ranked, or nominated by Forbes, Huffington Post Tech, The Shorty Awards – before any of that. Before landing a book contract for A World Gone Social. Before winning my first consulting gig for social media strategy, or giving my first keynote on the topic.

Are you with me? Having no score on Klout hasn’t slowed me down in any way…. Read More»

Join The Teds For A Very Special Video Series!

The ship has been sailing for a while now, so long in fact that for many of us, it’s hard to see the shore anymore – or all the Social Age deniers still on the shore, muddling along like nothing has changed and nothing ever will.

Are you small, nimble, and connected? Or are you still thinking about those things?

Either way, have we got a treat for you! Starting Wednesday, March 5th… Read More»

fascinating five steps

How to Be Fascinating in 5 Easy Steps

If you watch ExchangeGain TV, you already know my favorite hobby: I collect fascinating people! I’ve been doing it my whole life, though since my first tweet in 2009… let’s just say, social has been like kerosene poured on the flame of this great hobby of mine.

Because I’ve gathered so many fascinating people by now, I’ve picked up a thing or two that makes many of these folks so worth knowing. Without further ado, here are five things that come quickly to mind about how anyone can become fascinating themselves…. Read More»

tips move overlooked understand

3 Tips to Move You from Overlooked to Understood

Every story needs conflict. Fiction writers in every medium know this well. No conflict, no audience interest. But in real life? Especially in business? There are enough conflicts to deal with from outside sources, be they competitors, market upheavals, or freak snowstorms that sever the last 10 miles of our supply chain. Do we really need to leave things unsaid or poorly said among the folks we’re working with, too?… Read More»

hope to win shoryawards

Why I Hope To Win The @ShortyAwards

In my last post, Self-Doubt Is Overrated, I told you that soon I was going to tell you what my own personal Big Hairy Audacious Goal (BHAG) is. Just a couple of days after publishing that, the kind folks at the Shorty Awards sent me an email saying the love what we’re doing here at ExchangeGain and they think I should throw my name in the ring for a Business Innovator award. #weird. Okay, let me be clear: my BHAG in life isn’t to win a Shorty. No, the Shorty isn’t the goal. The Shorty is the springboard to help get me to that goal a little faster. Because here’s my BHAG…… Read More»

self doubt overrated

Self-Doubt is Overrated

I shared recently how I’ve been holding myself back lately, trying to appear reasonable in order to bring more doubters over to The Human Side of Business. I think a big part of that was my own fear of being rejected. But finally it occurred to me, you know what? That’s enough. Like the Far Side cartoon, Noah’s Ark is casting off from the dock. If we leave a couple of dinosaurs behind… well, you can only help the willing…. Read More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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