There’s an utterly common misconception out there that the Human Side of Business is somehow a less profitable side of business.
I hear it from board members and CEOs who say things like, “We’d like to be more human-centric at our firm, but we can’t afford those kinds of changes right now. Our market is too competitive,” or “our profit margin is too slim.”
Wrong…. Read More»
Any person, at any level of the org chart, can – and must! – make the change their organization needs to survive and thrive in these turbulent, ever-changing times.
Right now. Right where you are…. Read More»
Also like most teach startups, the demographic of the company skews young, with almost everybody aboard either officially a Millennial or very close to it. At 47, I’m by far the longest of tooth most days I visit.
Okay, now this is where some of you are likely to pause. “47, Ted?” I hear you murmuring to your screen. “How can you count yourself a Millennial? The oldest members of Gen Y are 33.” Yup, that’s technically true, Rain Man. Whatev! Here is why I am, indeed, a Millennial – and why you may be, too:… Read More»
Years ago, when I was just at the beginning of my speaking career, before I really launched my leadership practice, my keynotes and other talks were on customer service as a competitive differentiator in business. Many of my audiences at that time were small business owners, so I made sure I left them with concrete advice to take back to their staff that they could institute the very next day. … Read More»
Social media results come from three things in equal measure: good karma, daily practice, and a ton of experimentation to see what works (or as I like to call it, “kicking the tires”).
I wrote an earlier version of this article when I had recently reached a really cool, completely arbitrary milestone of 100 thousand followers on Twitter. Now that I’m nearing 350,000 do you know what I’ve found?… Read More»
Let me introduce you to 34 of the most brilliant, fascinating people I’ve ever met – my guests to date on The Human Side TV. Below is a list with links to each show we’ve recorded to date, in reverse-chronological order…. Read More»
Thank God for this week’s guest, Tim Kuppler, former president of Dennison Consulting, author of The Culture Advantage and founder of Culture University. Not only does Tim get it, but he’s been studying it for most of his career. He wrote a book on it, a collaborative effort with four other experts, and he’s built an insight-delivery vehicle for leaders to access the true significance of this all-important aspect of business…. Read More»
If you’ve spent any time around here, you’re bound to know my favorite business book of all time, which we affectionately refer to as “The unofficial manifesto of ExchangeGain:” Give and Take, by Adam Grant.
Yes, it’s that good…. Read More»
Language is the currency of human interaction. It matters – a lot, actually. What we say, including the words we choose to say it with, says everything about us. We use language to put our best foot forward at the workplace and in social situations, so… let’s be sure that foot isn’t covered in dung, shall we?… Read More»
I knew I’d found a brilliant guest for Human Side TV when I found Fitzgerald’s quote, one of my all-time favorites, in Tom Asacker’s must-read book, The Business of Belief. How must-read is it? Well, Inc Magazine named it The #1 Most Inspirational Book of 2013.
As you’ll see in this week’s episode, Tom himself does not disappoint!… Read More»
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