most important word

The Most Important Word In Leadership

If you had to sum up everything you believe about leadership, your core philosophy, in just one word, what word would you choose?

Would you choose Accountability? Vision? Inspiration? Resolve?

Those are all incredibly important, but there’s one that trumps these words, these skills and traits…. Read More»

more social less media

More Social. Less Media.

The platforms and tools you use aren’t all that important. Sorry Facebook and Twitter and LinkedIn. Sorry Chatter and Yammer and Jive. All of those tools, those media, are absolutely helpful and in a broad view necessary to run your business today. But none of it is sufficient. Want to know what is sufficient, as in absolutely non-negotiable? Being social. Putting people, not process and hierarchy and title, front and center in your leadership. That’s why I insist…Your success or failure right now, this year, and ever more over the next five years, is going to be determined by only one thing…… Read More»

future work pioneered

The Future of Work is Pioneered by the Social CEO

In the five years it took us to research A World Gone Social, nothing came as more of a delight to me personally than the emergence of the social CEO. When the leader gets the power of social, change from an Industrial Age mindset to one of the Social Age won’t just be another short-lived initiative like all the rest. Once the CEO is social there won’t be any turning back: the organization will go social, too.
Read More»

ult question humanbiz

The Ultimate Question In #humanbiz

Can one question transform the way people experience you as a human being? Can one question, asked in a warm and playful spirit of inquiry, validate even the least-friendly people you meet, and in doing, win you a new friend… or even a free cab ride in New York City?

Recently, Leaguer and friend Susan Mazza introduced me to a remarkable couple, two of her dear friends who she thought I should collaborate with on a project I’m exploring for ExchangeGain. And she told me, for the sake of this project, it’s the husband, Juergen, who has the skill sets most relevant to me.

But life isn’t all about relevant skill sets, is it?… Read More»

man standing in front of a question mark. Why?

The Wisdom in Asking Why

I’ve never donated a cent to my alma mater, William & Mary. I’ve given a little directly to the swim team, but not to the alumni association or the college directly. Even in the two years I was running my own nonprofit foundation, this good cause did not make the list of organizations we gave to. I loved W&M while I was there, and I love it now. So why haven’t I ever donated to my old school?… Read More»

step into yourself

Step Into Yourself

Where are you on your journey?

Are you striving to fill a bottomless ego, as I was on my first at-bat leading a company? That is a necessary experience for most of us. If you’re still there, you likely stopped reading this post before you got this far, because you’re the person with the plan. Self-doubt is for the other guy. And because you’re afraid of your own doubt, you are your own bottomless pit…. Read More»

pay employees more

Why You Should Pay Your Employees More Than You Must

If you’re a consultant, contractor, speaker, or some manner of service provider, and if you’re really good at what you do, then the following is for you.

If you’re an employer, and you aren’t struggling financially, and if you want to attract, keep, and get the most out of top talent, then it’s also for you, though you’ll have to take your employee’s perspective as you read…. Read More»

entrepreneur or manager

Are You an Entrepreneur or a Manager?

There are so many fundamental personality differences between a professional manager and the typical entrepreneur, it’s hard to compare the two at all. A manager runs things. A founder creates things. Founders, or entrepreneurs, are much more like artists than they are like corporate executives. Which type are you? Do you have what it takes to start something from nothing, from absolute thin air? I’ve devised this short personality profile to help you decide. … Read More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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