Return On Morale

I spend a lot of time observing the effect that morale – high, low, or indifferent – has on a business’s success. Why the near-obsession? When people love their organization, they go to extraordinary lengths to ensure its continued success. When things are already going well, they push that success to new heights; when the […] Read moreRead More»

Rank Has Its ____ (fill in the blank)

Over the past month, Shawn and I have hosted quite a gathering of extraordinary minds, all focused on different aspects of the future of leadership: how do they see the craft of leadership changing in the future? Or, in many cases, why will it not change at all? What are the best qualities of a […] Read moreRead More»

Make Failure Your Greatest Asset

The You: Reinvented series is meant to bring you successfully through the intersection of personally development and leadership success. I have a friend – we’ll call her Jen – who’s on a fast-track to a highly successful career. She’s smart, hard-working, and quite talented at finding new ways to delight her clients. She is also a […] Read moreRead More»

Where Not to Look For Change

People don’t change just for kicks. Change is always fraught with risk. Often this risk is life-changing, possibly even career-ending, and in some cases it can spell the end of an organization. Most leaders bring change to their organizations late, only under extreme duress from a transformed market. For the past month, we’ve hosted fascinating, compelling […] Read moreRead More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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