empathy good manners

Empathy and Good Managers

The traditional view of management is to drive results at all costs. Be hard on employees and they will perform. That employees’ personal lives don’t matter, as they have nothing to do with work. Yet we know today that employees’ personal and professional lives do collide. Today’s workplace environment calls for an evolved way of management and of leadership. Today’s managers need to tap into other motivators to get results and inspire the best performance from employees…. Read More»

What Happens When We Choose To Make a Difference

(Can’t listen to the podcast? Check it out HERE!) The world is shaped by doers. Shaping the world to make a positive difference, however, is the work of dreamers. See, to ask yourself, “What if,” requires the audacity to think something can be better. Steve Jobs had the audacity to create something that didn’t exist […] Read moreRead More»

Getting Employee Recognition Right

Organizations that make it a practice to recognize employees have a greater chance of naturally integrating recognition into the culture. Whereas those who start a recognition program often create an obligatory, check-the-box program that too often fails to deliver “relational and personal” recognition, according to Saunderson, that resonates and is received as meaningful by employees…. Read More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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