Turning Trials into Triumph
Wisdom is a curious thing. Wise people don’t think they have it. Wisdom comes with humility otherwise it’s arrogance.
I found much wisdom in my latest Work That Matters guest. … Read More»
Empathy and Good Managers
The traditional view of management is to drive results at all costs. Be hard on employees and they will perform. That employees’ personal lives don’t matter, as they have nothing to do with work. Yet we know today that employees’ personal and professional lives do collide. Today’s workplace environment calls for an evolved way of management and of leadership. Today’s managers need to tap into other motivators to get results and inspire the best performance from employees…. Read More»
What Happens When We Choose To Make a Difference
(Can’t listen to the podcast? Check it out HERE!) The world is shaped by doers. Shaping the world to make a positive difference, however, is the work of dreamers. See, to ask yourself, “What if,” requires the audacity to think something can be better. Steve Jobs had the audacity to create something that didn’t exist […] Read more… Read More»
Why Replacing Hierarchies is the Future of Work
Worry less about the future of work and notice what is happening right now.
If we invest time today on areas that are holding back our workplaces now, we’ll be better equipped to adjust to the future of work.
One area we need to invest time to change is workplace hierarchies…. Read More»
Leading Change in A Dynamic Business World
Leading change requires more of a leader: patience, storytelling, empathy, perseverance. Such leadership requirements can’t be used occasionally, but must be part of leadership as usual in these dynamically changing times…. Read More»
Providing Value-Unique Innovative Service
To humanize the way your business delivers innovative service you need to find ways to connect with customers as people. Innovative services are the fine touches that punctuate an interaction with a customer…. Read More»
6 Factors to Have Leadership Presence
Yes, how you lead is important. Why you lead, though, is far more interesting and more powerful. When you combine the how and the why, you have a dynamic interaction that helps emerge your leadership presence.
We are captivated by a leader’s presence when she:… Read More»
12 Actions of 21st Century Servant Leaders
21st century leaders need to tap into the actions that unleash the human spirit in our organizations. These are merely 12 ways. Certainly in a list like this simplifications must be made. I hope, however, each action speaks boldly on its own…. Read More»
Improving Your Leadership Presence
The question about how others experience your leadership should not be rhetorical. How you show up as a leader holds many of the answers to how others experience your leadership… Read More»
Getting Employee Recognition Right
Organizations that make it a practice to recognize employees have a greater chance of naturally integrating recognition into the culture. Whereas those who start a recognition program often create an obligatory, check-the-box program that too often fails to deliver “relational and personal” recognition, according to Saunderson, that resonates and is received as meaningful by employees…. Read More»