How to Hire the Right People

This is a story for business owners who want to grow their business, but also a little bit for people who want a job working with those business owners. It’s about wanting to be a great leader, a great team and a great company, and about the struggle to get it right from the beginning. […] Read moreRead More»

Click Here

A Killer Message for Email Marketers

We need to get beyond the hunt and kill, click here email marketing mentality. Instead, create buying experiences where your customer feels heard, respected, and as if you gave them a gift…. Read More»

Abolish the Intern: Join The Apprenticeship Movement

Imagine a world where young people are escorted, protected, and paid as they find their place, their work, and their lives. This is the difference between a system based on temporary, exploitive internships and a system based on long-term development of a mentor, apprentice, and protégé…. Read More»

Why Complaining is Good Business

There is an old management adage that comes up from time to time. And when it does, it is stated with nods, winks, and knowingness. It goes something like this, “Don’t come to me with your complaints. If you are going to complain, bring the solution —then I will pay attention.”

For the record, each time I hear ANY variation of this, I want to throw up…. Read More»

3 Vital Lessons from the Pesky Millennial Generation

In 2007, I started speaking about Those Pesky Millennials. It seemed that every business I walked into shared the same great pain:

“No work ethic. Entitled. Pain in the ass. Kids—what’s wrong with them?”

It was the pain du jour. So I added my voice to the choir of help. And what I added distilled down into this: The millennial generation may be a pampered lot, but they have a lot to teach us.

Consider these messages from Gen Why…… Read More»

transparency

The Future of Work is Found in the Transparent Organization

Ford created a revolution when he put people on a production line. The new labor movement takes us off the line and into management: management of tasks, relationships, and results. Coming off the production line also allows us to collaborate, innovate, make decisions and solve problems. People work to accomplish together what they cannot do […] Read moreRead More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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