Like many of the ideas of the 1950s, such as the Edsel, smoking in hospitals, and Smell-O-Vision, it turns out they weren’t so great after all. Open offices, it turns out, are more likely to hurt your productivity, rather than help it…. Read More»
Not only are they expensive, demoralizing, and infuriating, toxic employees can bring teamwork to a grinding halt, jeopardize goals, and potentially become and enormous liability for your company! So how can you diagnose these troublemakers, and what can be done about them? … Read More»
Being the CEO is a delicate balancing act between giving the customers what they say they want, giving the customers what they really need, making bold decisions, and holding on to the company’s core values. A CEO can generate more press through his actions than a quarterly report ever could. Therefore I dare every CEO out there to ask him/herself one question, what type of CEO do you want to be? Take a look at this infographic by GetVoIP.com which details six types of toxic CEOs that are destined for failure…. Read More»
With all the customer communication channels available, how can a business decide the best way to deal with customer inquiries and requests? When it comes to customer service, studies show that people prefer to have a real conversation, with a real person, in real time. A recent infographic by GetVoIP, shows how 90% of customers prefer to just pick up the phone when it comes to dealing with customer service issues…. Read More»
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