comm 101

Back to Basics: Communication 101

By any measure, we are communicating at an explosive rate. We spend hours weeding through our in-boxes, preparing reports and attending meetings. We talk, we text, we tweet. But, for all of the channels we have to reach each other — many of our most impassioned messages remain “lost in translation”. Why? One explanation is that we simply haven’t built the required skills to ensure that we are communicating effectively. We invest in strategies to design engaging office spaces, flatten bureaucracies and build the technological capacity to receive those messages. But have we devoted ample time to the development of our communication skills?

The answer is likely “no” — and sadly, this limits our potential to share best thoughts, and convert those thoughts into action. … Read More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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