Ladders reaching to clouds one tall red ladder rising to the occasion

Rising to the Occasion

What you choose to believe about others can either inspire them to grow and contribute, or impose a wall of low expectations triggering resentment and disengagement.

Be mindful of your choice…. Read More»

Fostering Success in the Workplace

Your employees not only want to succeed, they need to feel successful.

Contrary to the premise behind many traditional management approaches, people want to contribute – we all have a basic need to be productive and succeed. Your job as a leader is not to coerce your people to get the work done; rather it is to create an environment that supports their success…. Read More»

Why Belonging Is Key in Today’s Workplace

For our ancestors, belonging to a group that shared the workload and helped protect each other was essential for survival. As a result our brains are hard-wired to motivate us toward connection and belonging. In fact, recent research in neuroscience has indicated that social needs are managed using the same neural networks as used for primary survival needs such as food and water. Belonging can literally feel like a life or death matter…. Read More»

How to Bring Your Organization to Life

A vibrant and effective business culture creates a palpable energy that you can feel the moment you walk in the door. It’s more than employees who enjoy their work and it’s more than employees with a single-minded focus on execution. What you feel is a sense of purposeful activity, passion and commitment. You feel the dynamic resonance of a group of people with diverse talents and perspectives, joined by a common passion. You feel the energy of a group of people who have come alive…. Read More»

The Fundamental Principle behind an Effective Organization

Can you think of a job that you were absolutely loved and were committed to, despite your inability to feel successful? Can you think of a truly collaborative organization where all of the respect, recognition and accolades are reserved for a small minority?

How can you connect your employees with what they need to feel successful?… Read More»

The Essential Communication Strategy: Are You Willing?

It’s difficult to understate the importance of interpersonal communication in almost every aspect of our lives. Communication builds relationships – and relationships form the basis of any successful collaboration, be it business or personal.

Why then, aren’t we better at it?

Like me, you’ve probably encountered many different teachings on the topic of effective communication over the course of your career. Most of these correctly identify listening as the process where most communication breaks down, and therefore focus on techniques designed to help us improve our ability to listen effectively. However, the following operating rule from the Improvisational Theater community more succinctly captures the essential element of true listening than anything I have ever come across in a traditional training:… Read More»

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  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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