Switch & Shift

3crit

3 Critical Attributes of Leadership Presence

In the best leaders with whom I’ve worked, there are three consistent attributes I’ve noticed. These attributes create a presence that is strong, professional and trusted. Most importantly, the persona is unique. Executive presence can look very different from leader to leader, but the sense that employees trust an executive is the constant…. Read More»

communication encourages

Communication That Encourages Collaboration

“Yes, and” is a powerful tool for collaboration, negotiation and effective communication. The concept of “Yes, and” comes from the improvisational stage, and over the last 15 years, I’ve seen it transform leaders and teams across industries. Unfortunately, a lot people think that “Yes, but” is the same thing, when actually it is an ugly, nasty, evil twin to “Yes, and.”… Read More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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