
The Formula to Legendary Customer Experiences
Soft pillows, check. Ocean view, check. Little bath soaps that make me smell like Ron Burgundy’s apartment, check. Chocolate, woah… okay, check. Champagne, are you sure this is our room? Handwritten postcards from the staff. Are you serious? ALL THE CHECKS!! That’s what my girlfriend and I walked into during a recent stay at Hotel […] Read more… Read More»