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On Creating A Successful Risk-Taking Culture

Big S’s (successes) are only possible with Small f’s (failures)…. Read More»

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The Magical Combination Of Today’s Successful Leaders

Leaders must have both the courage to take people to a daring destination and the humility to selflessly serve others on the journey…. Read More»

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Trust as the Differentiator

Brad Katsuyama was a trader at the Royal Bank of Canada when he discovered how high-frequency traders were front running the market and using milliseconds to take advantage of just about everyone. Brad’s response to this inequity was to start his own exchange called the Investor’s Exchange (IEX), which comes with “speed bumps” that eliminate the advantage of high-speed investors.

While I found this story as intriguing as the other topics Michael Lewis has brought to light, it was Brad’s final comments on 60 Minutes that really caused pause and reflection. He said…… Read More»

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Why The Best Leaders View Vulnerability as a Strength

Almost everyone seems to think that being vulnerable is a bad thing – it implies that you’re weak or defenseless. In fact, when someone is willing to admit they’re vulnerable, it demonstrates a level of trust and respect with the person or people they’re opening up to. Great leaders recognize the importance of bringing vulnerability to work because it is the foundation for open and nonjudgmental communications. The boldest act of a leader is to be publicly vulnerable…. Read More»

authentic leadership middle seat

Authentic Leadership from the Middle Seat in Coach

There is one thing in life that has always boggled my mind. Why is it we can have an in-depth conversation with a stranger on an airplane in coach and yet are unable to speak with the same candor and vulnerability with people we have known for years?

What happens in coach that allows us to have an exchange with a stranger that can be more captivating and intimate than the conversations we have had with a spouse, a boss or team member?… Read More»

unleash potential people one word

Unleash the Potential of Your People With One Word

“No” is often seen as a rejection and most owners of strategies or initiatives don’t want to see their babies rejected. The challenge is that when we don’t say no by drawing the boundaries and frameworks for our people to execute, we inevitably compromise our impact and hugely frustrate our people. Here are a few ways leaders and managers can do a better job of saying no to create greater engagement and results…. Read More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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