Switch & Shift

How 14 Leading Brands Are Doing More Social Engagement with Less

Omaha Steaks knows full well that their customers are passionate aficionados with high standards. When a customer or prospect engages with them socially, every minute matters. Their world-famous quality is only part of the equation; equally world-class responsiveness is part of the brand promise. The problem was Omaha Steaks had no way to measure customer […] Read more… Read More»

Can Companies Use Social to Build Internal Culture? Yes!

The secret is out. The arrival of Social tools and networks is fundamentally changing every aspect of how organizations deal with customers, partners and community. And the way a company builds and maintains its culture as it grows is no exception. The question that we at Sprinklr are trying our best to answer is… how? […] Read more… Read More»

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  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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