When a new CEO takes the helm, a certain number of doors and windows for managing change will open, for a limited amount of time, and then shut again. These are opportunities to change the status quo, move in a new direction, or even change the culture. So as a CEO, how do you make the most of this fleeting opportunity? Here are some tips…. Read More»
One of the first thing leaders do when they finally turn their attention to culture is to develop a list of core values. And there is an obvious logic to this that you can trace back to the fundamental definition of culture. Some people will say culture is “how we do things around here.” There’s some truth to that, but that’s just the behavior side. It turns out the behavior is driven by something deeper: what is valued…. Read More»
Companies now tell me their prospective customers ask about the culture. They want to know what it’s like to do business with you before they pull the trigger. So okay, a deck that clarifies your culture is useful, but don’t copy Hubspot’s. You need your own and it needs to be authentic. So there’s some pre-work you need to do…. Read More»
Recently, many big companies have dumped their annual performance reviews, with some fanfare, but getting rid of an annoying process is only half the battle. Remember the process was put in place for a reason…. Read More»
I have heard people say it takes a minimum of eight years to change an organizational culture. Wrong. It certainly can take that long, but it doesn’t have to. Culture is complex, and depending on what parts you’re changing, a complete overhaul won’t happen overnight. But I have seen some pretty big turnarounds happen in […] Read more… Read More»
Everyone wants a strong culture. That’s a given. And there is no shortage of opinions about what makes a culture strong…. Read More»
I met with a CEO recently who was disappointed in her company’s most recent employee engagement numbers. A year earlier, they ran an employee engagement survey and, based on those results, the company had made efforts to improve engagement. This year’s survey showed the engagement numbers actually went down. Disappointing, indeed…. Read More»
For many organizations, workplace culture is something you develop if you have time. It’s a luxury. When we’re done putting out fires and taking care of business, we’ll schedule that off-site and develop our core values and finally create that “fun committee.” I think it’s a huge mistake to treat culture this way. And it fundamentally misunderstands two very important truths about culture in organizations…. Read More»
We all recognize we are in the digital age, but what does this really mean for our organizations? At an obvious level, it means digital technology is an integral part of getting work done…. Read More»
If everything appears to be under control, then you’re just not going fast enough…. Read More»
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