engineering human interaction

Engineering Human Interaction

I come from a family of engineers. My brother, father, and grandfather all entered the field, making my decision to join them after college unsurprising. Today, however, I’m a lapsed engineer.

After years of following in my elders’ footsteps, I became enamored with the non-engineering world. Topics ranging from communication to leadership to psychology drew me in, giving me a different perspective on human interaction. In this world, I was introduced to a more “human” type of ingenuity, one where my technical focus became complicated by new emotional considerations…. Read More»

break through resistance

How to Break Through the Resistance

John (that’s not his real name) was a CEO. He ran a large global business with outposts in over 40 countries, thousands of clients, and billions of dollars in revenue. He’s a storyteller. One of those people whose presence lights up the room. He can convince, persuade, cajole and charm with the best of them — it’s one of the many talents that helped him make it to the top.

John had a problem. He had a strategy. … Read More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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