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Posted by on Jun 19, 2014 in Business, Communication, Culture, Customer Service, Engagement, Featured, Leadership, Recognition, Strategy | 3 comments

10 Strategic Principles Needed to Lead Change Management Efforts

According to a 2013 Strategy&/Katzenbach Center survey of global senior executives on culture and change management, the success rate of major change initiatives is only 54 percent. This is far too low. The costs are high when change efforts go wrong—not only financially but in confusion, lost opportunity, wasted resources, and diminished morale. The following list of 10 guiding principles for change can help you navigate the treacherous shoals of transformation in a systematic way.

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