trust

The Paradox of Pursuing Trust

Trust is the foundation on which most (admittedly, not all) relationships are built and maintained.

In business, a wide range of research validates that trust is also a powerful driver for competitive advantage and for most organizational success measures. However, before you rally the troops to form a circle of trust, a warning in this post to get clear on the Paradox of Pursuing Trust, because without an understanding of this fragile paradox, you may just receive the reverse of that which you intend…. Read More»

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How Trust Can Improve Your Life Satisfaction

I’m sure it’s not really surprising for you to discover that having intentional and reciprocally-valued trust relationships is one of the most highly correlated indicators of reported life satisfaction, and also, not surprisingly, the research validates that relationships are important across all cultures.

What I’m concerned about, however, is what I refer to as the global devaluing of trust…. Read More»

Revaluing Trust

Revaluing Trust: Shifting from WHY back to HOW

We are at a global tipping point, where the significant risk and costs of dis-trust (disengaged trust) are increasingly being exposed and experienced across a range of industries and professions. What is of major concern however, is that much of the current identification and management of the risk and costs associated with dis-trust, are reactionary. In other words, the catalyst is often some level of ‘negative exposure’ occurring, which forces the hand of executive leaders to take some kind of reactionary and corrective action…. Read More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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