It’s like the Beatles arriving in America all over again. The winds are changing, the boomers are aging, and the reigns of start-ups, small businesses and enterprises are slowly but surely being turned over to the Millennials. Much like when John, Paul, George and Ringo came ashore, there was some resistance to the movement, but […] Read more… Read More»
Wordsmithing is “Art”. We could stipulate that this statement is moot. We could stipulate that, like a painting or a sculpture, writing is art. We could also stipulate that while some of us don’t ‘know’ art, we can probably recognize quality. But what comprises quality? That, I surmise, is in the eye of the reader. […] Read more… Read More»
I hate when I start to sound like a scratched record. It’s exhausting for me and I’m sure for those who have to listen to me. However, I recently found myself saying this a lot: If you’re merely providing a mediocre customer experience, then you may be better off providing a bad customer experience. Because […] Read more… Read More»
With the evolution of technology we have become grossly more productive. We can read our email while pouring coffee. We can respond to calls on the walk to lunch. Our mobile devices allow us to stay connected to every single thing that is happening every minute of the day. Isn’t it great? It sure is, […] Read more… Read More»
Steve Jobs built the world’s most valuable company, breaking just about every business rule in the process. He focused on simplifying things for the consumer and delivering the market what it wants without asking for it to tell him what it wants. Ironically, if you sit through any sales or marketing lecture, you will hear […] Read more… Read More»
For the longest time there has been a correlation between top managers, executives, and the act of leadership. While the expectation that people in high level positions should provide leadership, the actual act of leadership isn’t always guaranteed by those who reside in the highest ranks. I attribute this to the widely misunderstood fact that […] Read more… Read More»
For ages the pundits, educators, and practitioners alike have sought relentlessly to figure out what it is that leads some businesses to successful outcomes while others stagnate, sway, or even realize certain death. Often times from afar two businesses can look, feel, and act very similar. They may be in a similar industry, create similar […] Read more… Read More»
Believe it or not, at one point or another every business was a start up. Berkshire Hathaway, Goldman Sachs, Microsoft, and on and on. While few will become Fortune 500 companies, many organizations grow up and become fluid ecosystems that live and grow, both in revenue and in human resource. Gaining maturity, organizations arrive at […] Read more… Read More»
While I believe that much about leadership can be learned, I have also come to find out that the practice of leadership is rarely successful via the application of textbook principles. As someone who has long studied, taught, and practiced leadership, trust me when I say there are thousands of leadership principles. Most of which […] Read more… Read More»
Due to the high pace of proliferation surrounding us, information and technology have become rapidly more available to everyone. What used to be considered radical transformation is now merely change within many organizations; Placing us in a world once dominated by the fortune 500 but not necessarily any longer. With each “Out of Nowhere” success […] Read more… Read More»
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