A Future Built by Millennial CEO’s #socialmedia

  It’s like the Beatles arriving in America all over again. The winds are changing, the boomers are aging, and the reigns of start-ups, small businesses and enterprises are slowly but surely being turned over to the Millennials. Much like when John, Paul, George and Ringo came ashore, there was some resistance to the movement, but […] Read moreRead More»

Don’t Write for Applause #socialsaturday

Wordsmithing is “Art”. We could stipulate that this statement is moot. We could stipulate that, like a painting or a sculpture, writing is art. We could also stipulate that while some of us don’t ‘know’ art, we can probably recognize quality. But what comprises quality? That, I surmise, is in the eye of the reader. […] Read moreRead More»

Leadership’s Essential Tie to Customer Experience and Employees

I hate when I start to sound like a scratched record. It’s exhausting for me and I’m sure for those who have to listen to me. However, I recently found myself saying this a lot: If you’re merely providing a mediocre customer experience, then you may be better off providing a bad customer experience. Because […] Read moreRead More»

Minimizing Transition during Transformation by Dan Newman

Due to the high pace of proliferation surrounding us, information and technology have become rapidly more available to everyone. What used to be considered radical transformation is now merely change within many organizations; Placing us in a world once dominated by the fortune 500 but not necessarily any longer. With each “Out of Nowhere” success […] Read moreRead More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

  • Connect

    Newsletter Subscription

    Do you like our posts? If so, you’ll love our frequent newsletter! Sign up HERE and receiveThe ExchangeGain Change Playbook, by Shawn Murphy, as our thanks to you!
  • Contact Us