how employees feel

How Do Your Employees Feel? Try Asking Them

Daniel Parent, director of field human resources at video game retailer GameStop, is one of those rare, enlightened leaders who does just that. He has a clever way of finding out how his employees are feeling about their work – he asks them. Regularly. And then he makes every effort to address their concerns so they can be happy at work.

Daniel has learned over the years that simply asking that question and showing that he cares about them makes his employees feel supported. Furthermore, he learns what their real issues are so he can provide them with meaningful direction…. Read More»

method sends message

Your Method Sends a Message

Everyone is so busy all the time. So it’s tempting to cut corners wherever you can. It’s tempting to do everything by email (or even faster modes like texting and instagramming, etc), but I’ve spent a good portion of my time as an executive coach helping my clients unwind the damage they’ve done in the name of expedience. And, I’ve fired a contractor or two because I got sick of being “cyber scolded” with terse emails. So let’s try to save you this trouble…. Read More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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