On a recent episode of ExchangeGain TV, Alan Kay and I discussed his method of improving employee morale by focusing on what works and (perhaps counter-intuitively) not even discussing what doesn’t work. As a guy who has been searching for and rooting out problems for years, this really caught me by surprise […] Read more… Read More»
We welcome Alan Kay back for our second series. Alan taps into the art of questions and a bit of optimism in this next installment in our Winning Employees through Engagement Series. Engagement is a two-way street. Help people realize and own the choices they have – you don’t need to have all the answers. […] Read more… Read More»
As the leader you can instruct your team, (especially the change leaders), to think big, integrate, be accountable, communicate effectively, embrace the unknowns, etc. For sure, have the change plan up and ready and well communicated. However, as Andy Phillips the ‘change guerilla’ and fan of small improvements recently noted Change Management Is Not Enough. […] Read more… Read More»
How do we mobilize people in new ways? The old way – give orders A NY Times article recently noted, ‘Beijing continues to practice the alchemy of authoritarianism.’ Good for the Chinese people who tolerate it and think it works! Trouble is, authoritarian works fine when things are growing – you can paper over the […] Read more… Read More»