trust issues

Trust Issues: What Happens When You Trust Your Customers

It is hard to have a positive relationship with someone you don’t trust. When you don’t trust someone, it’s hard to believe they have your best interests at heart. Without trust, there can be no true partnership. The thing most of us don’t realize is that trust issues affect more than just our personal lives, they impact our business relationships as well…. Read More»

gender bias

Gender Bias: The Trap of the Bossy Leader [Infographic]

The issue of gender parity in leadership roles has received a lot of attention from the business community in recent years. Progress is being made as more and more companies fill executive positions with qualified female candidates. What is often overlooked, however, is the very real gender bias faced by women who already serve in leadership roles. Many female leaders are trapped by the perception that they have to behave in accordance with traditional male stereotypes in order to be effective, but the truth is that most of the traits traditionally exhibited by each gender are seen as equally effective…. Read More»

This Is What Truly Exceptional Leadership Is All About

The quest to define exceptional leadership obsesses many people, and the definitions vary not only in content, but in context. I have sipped many cups of coffee and ran countless miles pondering this complex topic. And like many, I have devoted my life and profession to understanding the elusive concept of leadership. It was in […] Read moreRead More»

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