company culture

Eight Easy Ways You Can Guide Your Business Culture

Eight members of the of Young Entrepreneur Council share how leaders can craft and enable company culture at their companies…. Read More»

A Political Argument for Increased Business Morality

I’ve always been cautious about mixing social morality and business morality. This is in part because I’m cautious about the ways powerful entities like commercially successful enterprises can too-easily force the leaders’ narrow personal values on their employees, community and customers. But this presidential election has me rethinking my caution…. Read More»

employee experience

Wells Fargo: An Object Lesson in the Connection Between the Employee Experience and the Customer Experience

It’s been a tough few weeks for Wells Fargo, and that’s probably a colossal understatement. Once considered a pillar of the banking industry, Wells Fargo’s positive reputation is now as mythical as the phony customer accounts its employees created in order to meet sales quotas and keep their jobs. Instead of creating an employee experience aligned with Wells Fargo’s values, they created an environment where employees who missed their targets had to work overtime or on the weekends…. Read More»

business intelligence

3 Ways to Tear Down Silos and Boost Your Business Intelligence

Business intelligence departments are the visionaries of organizations. They’re focused on the next generation of products. So they often don’t feel a need to be in constant contact with IT or marketing teams. Likewise, the IT and marketing employees tend to stick to their own departments, preferring to work and socialize with those who are cut from the same professional cloth. Most leaders see this separation as a positive one; they think a little competition among departments improves performance. But that bias, grouping like with like, is also what drives us to create silos in our businesses, and it’s a habit we need to break…. Read More»

influence

How To Sabotage Your Ideas and Influence (Part One)

You already know that launching and developing a good idea takes massive amounts of influence. Many fantastic ideas lie on the ash heap of history merely because someone couldn’t influence others to adopt the idea. But you may not realize that you might be sabotaging your own idea and influence. Often, the selling of an idea was actually sabotaged by the creator because he or she hadn’t developed the skills to persuade others to give credence to the idea…. Read More»

multigenerational workforce

Age is Just a Number: How Peer-to-Peer Learning Can Strengthen a Multigenerational Workforce

Companies today face a multigenerational workforce that spans up to four generations. It’s not uncommon for a fresh-out-of-college millennial to join a company that has workers with 30 or more years of experience. Each generation brings its own values, skillsets, and contributions to the office. In theory, this diversity should be a strength, but sometimes it’s hard […] Read moreRead More»

5 Technologies That Will Transform Your Business Decisions

True success in the business world often depends making the right business decisions at the right time. This has only grown more complicated over the years as organizations are inundated with increasingly complex problems. If you feel overwhelmed at times when making these decisions, you’re not alone. But in much the same way that technology has made crucial decisions more common, it can also aid in ensuring you make the correct call.
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  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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