Without Empathy Organizational Success is at Risk

Empathy for others is a key element in forming and maintaining professional and personal relationships. Without empathy, it’s difficult to understand the viewpoints and feelings of others. Without empathy, we can become detached from what really matters to others. Focusing on others is a far cry from the mindset of what some researchers have labeled […] Read moreRead More»

Social Impact on the Customer Experience

Do you have happy customers? Within the last decade, social platforms have exploded and interacting with your customers, through good experiences or bad, is now easier than ever. Businesses have always had a vested interested in their customer experience, but now with social media, businesses can mitigate bad reviews or encourage happy customers faster. Facebook, […] Read moreRead More»

8 Ways to Conquer Self-Doubt

Everyone struggles with feelings of insecurity and self-doubt from time to time, even those who might otherwise project the most assured and confident persona. A little self-doubt is not only normal, it’s sometimes desirable. According to the psychotherapist, Adam Phillips, self-doubt and anxiety serve an important function:  In many ways, self-criticism is essential for our […] Read moreRead More»

Are You Succeeding Through People Skills?

In 2013, Forbes published an article . If you read through the list, you most likely nodded your head in agreement. Likeability, flexibility, communication skills, leadership skills, negotiation skills all make the list. They fit the expected picture of someone who is highly effective at work. Now for the tough question: Are you actually succeeding […] Read moreRead More»

#SocialLeader Recap: Millennials and Leadership Expectations in the Social Age

Now that Millennials are the largest demographic in the workplace, are they changing the leadership at all? Are their expectations of leaders different from previous generations? This past Monday, #SocialLeader chat took on these questions and a few others. Here are some of the excellent takeaways from the discussion: Millennials want autonomy from their leaders Millennials […] Read moreRead More»

Execution without Measurement is Hallucination

“Strategy without execution is hallucination.” – T. Edison Around the globe and for decades now, business leaders have been embracing Thomas Edison’s adage to the letter. And it worked – until now. In recent years, indeed, many people have been playing the ‘blame game.’ We’ve all heard “it’s the VP who failed at cascading,” or […] Read moreRead More»

motivation

14 Ways to Keep Your Best Employees Motivated

YEC (Young Entrepreneur Council) surveyed some folks about how they keep their employees motivated. Here are their answers: What is one strategy you use to keep your employees motivated?   1. Great Communication As an early stage yet growing business, we hold monthly company-wide staff meetings. While there is a lot of excitement surrounding our growth […] Read moreRead More»

Employee Engagement versus Satisfaction. What is the Difference? INFOGRAPHIC

Are your employees satisfied? Are they engaged? Wait, isn’t it the same thing? Now I’m confused. In this fun infographic we compare the key differences between employee engagement vs. employee satisfaction and you can look for in employees to better your organization’s workforce. Match the satisfaction cards on the infographic with the coinciding engagement cards. […] Read moreRead More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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