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Employees Want Better Communication and Collaboration

The traditional idea of “teams” at work has been threatened by evolutions in workstyles and technologies. As increasing numbers of employees are flexible, mobile and globally dispersed, in-office team dynamics that are so crucial to morale and productivity must adapt or risk extinction…. Read More»

GIVE

Why Every Part of Your Company Should Be Focused on Giving

A company’s culture is one of its most valued assets. That’s why it’s essential that leaders commit to defining and developing it as they expand. I believe a focus on giving is a fundamental element of successful companies. Encouraging your team to base all of its decisions around how they can help others will always benefit the three groups that have the greatest impact on a company’s success: colleagues, customers, and community…. Read More»

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Sway Others To Act Better – For Themselves and Others

We are often oblivious to some of what’s happening around us, especially if we are focused on something else, as the startling invisible gorilla test demonstrated. The upside of this phenomenon is that we can “signal” others to act in their best interest and in ways that are beneficial to others. To become more aware of how you are influenced by what you see and hear, and to discover specific ways to nudge others, read the book Nudge (that has garnered over 300 positive reviews) and get four quick tips here… Read More»

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The Top 10 Organizational Culture Crises of 2014

2014 was a big year for the subject of workplace culture and it ended with Merriam-Webster identifying culture as the word of the year! The decision was based on growth in the number of definition lookups during a year when numerous culture crises dominated the popular press. While culture is clearly growing as a topic of interest for CEOs, it remains an elusive subject that rocks many organizations to their core. So what were 10 of the top culture crises of 2014?… Read More»

apprentice

Abolish the Intern: Join The Apprenticeship Movement

Imagine a world where young people are escorted, protected, and paid as they find their place, their work, and their lives. This is the difference between a system based on temporary, exploitive internships and a system based on long-term development of a mentor, apprentice, and protégé…. Read More»

happy

How To Successfully Utilize the Employee-Service Profit Chain

Despite its early success, Sears began to have trouble when it starting diverting its attention from its retail roots. Starting in 1993, Arthur Martinez proposed a change in Sears’ culture that would focus on the level of employee satisfaction and how it impacts profits…. Read More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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