competing against ghosts

Competing Against Ghosts

You’re sitting at the table with two people: your toughest competitor and a prospective client whose business you want badly. As you listen to your competitor make her case, you seethe. You know the client will be better off with your company and your solution. When it’s your moment to speak, you channel all of your belief and evidence into a clear and passionate articulation of why the client should pick you.
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care and feeding employees

The Care and Feeding of Employee EGOs

When you hear someone say, “That person’s got quite an ego,” it’s rarely meant as a form of flattery. In fact, it typically carries a lot of negative baggage. But without a “healthy ego,” a person can be pretty dysfunctional. Indecisive. Defensive. Insensitive. Accusatory. Insecure. Risk averse. You name it. One way to think of ego in a positive light is to look at what it takes to maintain a healthy one. Using the word EGO as an acronym, here are three key requirements:… Read More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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