LA Clippers: A Sterling Case of Hari-Kari at the Top

Call it a hiccup or a long-term slump; large or small, every brand faces a crisis. The crisis can be brought on by a direct competitor (Blockbuster trumped by Netflix), a sudden shift in consumer habits (The Beatle haircut on Brylcreem Hairdressing), a product recall (GM’s ignition switches), the mishandling of an environmental disaster (BP‘s oil spill), or the personal misbehavior of an executive.

As for the misbehavior of a chief executive, Donald Sterling is in a league of his own…. Read More»

It’s Time to Open Space in the Workplace

IMAGINE walking into a 2-day meeting that looks and feels like this:

You arrive late and right away, you know there’s something different going on.

No podium, no stage, no speakers or presenters, and no theatre style set-up; just a large circle of empty chairs in the middle of the room. You’re guessing those seats were filled when the meeting started a little over an hour ago…. Read More»

Stop Confusing Innovation with Technology

As anyone who is paying attention knows: “innovation” is important to every single brand on the planet.

How do we know? Because nearly every CEO talks about “innovation” as a differentiator. Every start-up, it seems, refers to their value proposition as “innovative”. And don’t even get me started on all the “innovative” ninjas, gurus and self-anointed experts that sell based on the importance of being… you guessed it… “innovative.”

With all this talk about innovative innovation, you may have noticed a few things:… Read More»

GenY – Cosseted or Let Down?

Young adults famously known as Gen Y have been hardest hit by the recent economic downturn. High levels of student debt and escalating house prices all contribute to the delayed development for a whole generation who, (unless they have wealthy parents) have been left in economic limbo.

But there are other less obvious knock-ons which can be equally damaging and also contribute to the arrested development of the skill sets of this generation. Ironically, two of them are unintentional and directly related to the older adults in their lives. … Read More»

The Fundamental Principle behind an Effective Organization

Can you think of a job that you were absolutely loved and were committed to, despite your inability to feel successful? Can you think of a truly collaborative organization where all of the respect, recognition and accolades are reserved for a small minority?

How can you connect your employees with what they need to feel successful?… Read More»

Are You A Millennial? See for yourself with this 6-Point Quiz

Also like most teach startups, the demographic of the company skews young, with almost everybody aboard either officially a Millennial or very close to it. At 47, I’m by far the longest of tooth most days I visit.

Okay, now this is where some of you are likely to pause. “47, Ted?” I hear you murmuring to your screen. “How can you count yourself a Millennial? The oldest members of Gen Y are 33.” Yup, that’s technically true, Rain Man. Whatev! Here is why I am, indeed, a Millennial – and why you may be, too:… Read More»

Carrying the Flag: Discovering the Leader in all of us

From our earliest memories it seems countless people in our lives are keen to convince us leading is reserved for a special few. It’s something someone else does until we ourselves earn the appropriate promotion, attain a particular position, or win the next election. So what’s the effect of our adopting such a limited perspective? … Read More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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