Five Roadblocks to Increased Profitability

  Following a prolonged recession, business owners want to increase profitability but have exhausted the relatively easy methods of trimming employees, product lines or inventory. We suggest a necessary next step is to examine the key roadblocks to profitability that are found in so many companies, even after the cost-cutting has happened. These roadblocks can […] Read moreRead More»

5 Leadership Themes Every CEO Should Know

A leader’s best insurance policy against wasting time on the wrong things is having a clear plan to invest time productively. All of us remember the geologic time scales from high-school Science books showing the various strata of rock in the Earth’s crust. Leadership time — the time a leader is empowered to do the […] Read moreRead More»

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5 Ways to Modernize Your Relationship with Employees

When you walk into Menlo Innovations, at first glance it looks like many other tech companies: no cubes, shared work spaces, pets, even little babies. But what you can’t observe immediately is the absence of managers. Menlo Innovations, a software development company out of Ann Arbor, Michigan, has eliminated the need for managers. Certainly a […] Read moreRead More»

Employee engagement problems? Deescalate them with ‘What’s working?’

  On a recent episode of ExchangeGain TV, Alan Kay and I discussed his method of improving employee morale by focusing on what works and (perhaps counter-intuitively) not even discussing what doesn’t work. As a guy who has been searching for and rooting out problems for years, this really caught me by surprise […] Read moreRead More»

4 Lessons From Microsoft’s 1000-Person Social Deployment

Every company faces challenges when it comes to being social — problems like security, coordination, customer service, etc. But, when you’re a global brand, these challenges can grow to epic proportions. And they will do so quickly. Plus, there are a whole host of additional challenges specific to being social at the enterprise level. In a recent webinar […] Read moreRead More»

Pour Some Fuel in Your Leadership

“Good people chair committees. Smart people avoid them. Innovators can’t spell committee.” – Dr. Todd Dewett Leaders, get ready to have your fuel tank filled to overflowing as I interview this week’s guest, a truly dynamic – and savvy – leadership expert! This “retired” professor is author of The Little Black Book of Leadership, an […] Read moreRead More»

Turning Next Year’s Resolution into Today’s Revolution

  Today, I was talking to a CEO buddy. Apparently, the evangelism that surrounds him is rubbing off. Fairly new in his position, he is absolutely dedicated to changing his company’s culture. Next year. The new year. 2014. In other words: not now. So, as I am prone to do, I pushed back: “Why wait until the […] Read moreRead More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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