The Honest Shift to Change Leadership

Change can occur more naturally if we as leaders, teams, and individuals have an honest assessment of where we are and a clear picture of where we want to go. This may sound like a real downer, but unfortunately, most of us are not very good at looking in the mirror or at drawing compelling […] Read moreRead More»

Reflections on, and in, Glass Ceilings

  “There is no glass ceiling if you start at the top.” I read that line this morning in an article praising the glory of entrepreneurship and I thought, that really describes my life now. I mean, no one ever would have promoted me to CEO. I wouldn’t even have been considered a good ‘diversity […] Read moreRead More»

Crafting Vision and Shifting Culture for Success

Today’s episode is with the “Vision Warrior” Jesse Lyn Stoner, co-author with Ken Blanchard of Full Steam Ahead. Hers is one of my all-time favorite business books, an absolute must-read for any leader. Here are just a few tidbits from our talk: “With the advent of the Internet, with the knowledge economy, the idea that […] Read moreRead More»

The Not-So-Surprising Lessons from Top-Down Employee Engagement

Most of us understand the benefits of sincere employee engagement. After all, data is everywhere supporting the importance of making team members feel valued – and we can’t open a leadership-oriented blog post without seeing a dozen thoughts on the subject. And yet, there remains a disconnect; it’s almost as if CEOs, board members and […] Read moreRead More»

The Evolution of Social Innovation

Today’s guest is Michael Brenner, the VP of Content Marketing Strategy at SAP. A lot of ExchangeGain’s material is syndicated by the Business Innovation blog, which Michael and his team established a while back to provide value to potential customers and, when they’re ready, to make them actual customers. Says Michael, “We put […] Read moreRead More»

Empower Your Employees and They Will Power Your Brand

  In today’s world, with the average job length of approximately three years, employees will have close to 15 jobs in their career. We hear that there is no such thing as employer/employee loyalty anymore. Let’s face it; no one stays with the same job 30 years and gets a gold watch at retirement. Global […] Read moreRead More»

Getting Recognition Right Pays Off

Roy Saunderson, the Chief Learning Officer of Rideau’s Recognition Management Institute, is famous as the “Get Recognition Right Guy” – and today we’re lucky enough to have him on ExchangeGain TV! Think you can’t measure recognition done right? “Those managers who were coached on recognition? Their employees’ productivity improved measurably.” So you can […] Read moreRead More»

3 Reasons Why Your Board Should Care about Employee Engagement

Her neck stiffened, her jaw clenched and her words strained from disbelief, or anger, “We don’t need employees input on strategy. We’re the board. They do as we say.” And with that her proclamation ended. The smell of antiquity gushed from her mouth as she uttered her words. Satisfied with her message and ignorant to […] Read moreRead More»

Solution Focus – What IS Working

Today’s guest is our own Leaguer Alan Kay, a self-described fully-recovered general manager from the advertising business whose consulting and two books are all about solution focus. Solution focus? That name alone should intrigue you as it did me when we first met several years ago. Early in Alan’s career, he was an ad pro […] Read moreRead More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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