Corporate Culture: A Business Game Changer

For ages the pundits, educators, and practitioners alike have sought relentlessly to figure out what it is that leads some businesses to successful outcomes while others stagnate, sway, or even realize certain death. Often times from afar two businesses can look, feel, and act very similar. They may be in a similar industry, create similar […] Read moreRead More»

A Baffling Double Standard

Here’s one that has confounded me for a long time. Maybe you can help me wrap my head around it: Why do so many companies provide such terrible customer experience when their leaders more or less dwell in five-star service themselves? Say you’re CEO of a sizable company. Chances are you’re making $5 million, $8 million, $12 […] Read moreRead More»

In what condition will you leave your team?

The era that placed managers as the paragons of leadership commandeering business to success is dead. This inflated sense of importance has led to rampant egotism felling once great companies to ruins. Think Enron. Think Lehman Brothers. Think Standard Chartered. Think Bernie Madoff’s company. Certainly it takes a strong personality to lead, no matter the […] Read moreRead More»

What Olympian Oscar Pistorius Teaches Us About 21st Century Leadership

With two blades that serve as the lower half of his legs, Olympian Oscar Pistorius defies categorization by his disability. I wonder if he even sees not having two full flesh legs as a disability? Oscar’s determination and fight to participate in this year’s Olympics is a story we all know. His compelling story holds […] Read moreRead More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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