There are those managers who stand by watching to see what others will do before they act. Sure observing one’s environment is an important leadership skill. However, passivity leading to inaction is not leadership. Especially when action is necessary to improve, connect, move the ball down the field. In the hasty pace that is corporate culture […] Read more… Read More»
A wise CEO believes, “A role for everyone, and everyone in her role.” …Or does he? Think of how that plays out in the enterprise. The CEO is in charge of everything, of course, and so he has a number of top executives reporting to him, each in charge of one area within the business. […] Read more… Read More»
No matter the number of days or measure of hours, work is part of your life. Whether you volunteer your time, punch a clock, or earn a salary, you give away part of your time, your life, to someone else. For most of us the exchange is a third of our life marked by trading […] Read more… Read More»
When venture capitalists look into investing in a new business, it’s not the startup’s business model or business plan that makes the biggest impression or difference. Absolutely both are important. However, it’s the startup’s team VCs closely evaluate. Why the sharp focus on talent? It’s the team’s talent that will make the business model come […] Read more… Read More»
Chances are good that the downturn of 2007-2008 caught your company off guard. Most firms I know were heavily into growth mode when the music suddenly stopped and there was a mad scramble for the remaining chairs. Yes, companies play musical chairs just like kids at a party. You can’t grow while seated, and when […] Read more… Read More»
The other day I read a story by Alex Williams in The New York Times, “Friends of a Certain Age,” about how it becomes harder to form friendships once we exit our twenties and (often) marry. As Williams relates, research tells us we need three things in order to form real friendships (as opposed to […] Read more… Read More»
When was the last time you were overjoyed by an inspired act or outcome at work? For too many managers the very thought of joy at work is laughable. For employees? It’s not only laughable, but a notion left for dreamers – certainly no place for it in cubicle nation. If there is, however, a […] Read more… Read More»
I live in South Florida, where the grass grows year-round. But it didn’t take me long to realize it grows twice as fast during summer rainy season as it does the rest of the year. Clearly, faster grass growth causes rain. I also notice my family eats out a lot more in the rainy season. […] Read more… Read More»
First, let me start out by saying I’m not an expert in customer experience. There are very talented people out there who work brilliantly to ensure their company manages the experience customers have in their stores or offices, online, even over the phone. This post, however, isn’t about those who brilliantly orchestrate inviting, consistent experiences […] Read more… Read More»
It’s time to reexamine your heirloom beliefs – Gary Hamel The dust covering our leadership beliefs has turned musty. Individually we each have accepted inputs that have colored and shaped our own leadership beliefs. Some are marked with timeless wisdom. Others are rooted in timeworn viewpoints. Unfortunately the result is too many of us have […] Read more… Read More»
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