If It Can Be Measured, It Can Be Manipulated

All aboard the metrics-go-round! Ready, managers? Here’s how it works: You set goals and create measurements (“metrics”) for your people’s behavior. Of course you tie their pay, performance evaluations; indeed their continued employment to hitting your numbers. Of course! Some of your people dive into hitting these goals with gusto. Some figure out the metrics […] Read moreRead More»

Inspiration, Creativity and Change by Chris Westfall

Recently our friend Chris released his new book, The NEW Elevator Pitch. Leadership is about influence. Chris shows us how to use his wisdom in inspiring creativity and getting things done as a result. An excerpt from “The NEW Elevator Pitch” Creativity In a leadership survey called, “Capitalizing on Complexity”, (take a look right here) […] Read moreRead More»

The Business Heretic’s Library vol. 1

  “There are lies, damned lies, and statistics.” – Benjamin Disraeli (anticipating Nassim Taleb’s book by over a century.) Leaders are readers. Ever hear that one?* Beware, though: what you read is just as important as the fact that you’re reading at all. I’m often asked what I read, probably because I make no secret […] Read moreRead More»

12 Most Necessary Shifts in Your Leadership Thinking

The dominant way leaders and employees work together is outdated, divisive. It alienates employees and managers from one another. The familiar way is that employees accept a paycheck in exchange for work. Keep personal interests outside of work. Stay within your defined box. Imbued in this relationship is a command-and-control hierarchy. Charlene Li’s work has […] Read moreRead More»

Can You “Adapt” Like Richard Branson?

I’m not a fan-boy by nature – leaders are real people, and they’re all imperfect. I just don’t have it in me to fawn over another person’s brilliance, at least not more than a little. Respect? Absolutely. Even admire. But the very concept of celebrity seems a silly conceit to me. Having said that, I’ve […] Read moreRead More»

Does Money Really Motivate Sales Stars?

In his book Drive, The Surprising Truth About What Motivates Us, as in the must see-video below, author Dan Pink doesn’t address the time-honored doctrine of the money-motivated sales hero. That doctrine goes thus: Sure, maybe the rest of us would prefer to work for its own sake as long as it’s stimulating and we’re paying […] Read moreRead More»

  • There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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