Weekends are all about wandering off topic, which is why I’m introducing this new weekend thread on ExchangeGain, “Social You.” And let me preface by saying that social is not currently what I do for a living, so no matter what Forbes or anyone else says, my free advice should be considered worth […] Read more… Read More»
Our friend Laura will explore the impact of technology and the rapid rate of change on our leadership and how we relate to one another. Parts 2 and 3 will continue next week. For the past last 17 years, I have focused my career towards working with individuals, teams and organizations who are experiencing dynamic […] Read more… Read More»
Happy Employees Create Happy Customers I recently completed a quest. I had set out to find 1,001 purple goldfish. Examples of companies that strive to exceed customer expectations via a sticky concept called g.l.u.e (giving little unexpected extras). Signature extras that help win customers and influence word of mouth. Who is more important . . […] Read more… Read More»
Change today is a way of life. If you’re not growing and learning, you’re going backwards — both as an individual and an organization. Today’s business environment features almost daily changes in technology, which contribute to an ever-shrinking world. Everyone is dealing with brighter, more informed customers and greater overall competition. The world is moving […] Read more… Read More»
One of the most significant leadership issues in the 21st century is going to be the issue of diversity. This is because it’s not just about ensuring the requisite numbers of women and ethnic minorities at various levels within your organisation. It’s about engaging with difference, and using that engagement to enhance your business success. […] Read more… Read More»
As you may know, this year, to honour Queen Elizabeth’s Diamond Jubilee, the rest of the world has generously invited us to host the Olympic Games in London. On behalf of my Queen and I, I would like to thank you all. Diamond Jubilee? If you did not know, that is sixty years on the […] Read more… Read More»
You’re on Facebook and your cover photo is just dead wicked. You have a Twitter account with over 10k followers and pretty solid engagement. Your LinkedIn profile proudly displays 500+ connections and well over 50 recommendations. You have ventured into Google+ and your circles would make Chris Brogan feel like the nerdy kid never picked […] Read more… Read More»
In the same way the world as we know it is coming to an end, so too is leadership. As someone who has spent a good deal of time these last few years working with an energy healer – a genuinely empowering experience – I fully believe that what the planet is moving toward is not […] Read more… Read More»
Vision is perhaps the most misunderstood aspect of leadership. It is universally held as a critical element of successful leadership; yet as it is discussed, it is often shrouded in mystery and ambiguity. It doesn’t have to be this way. Vision rightly defined and understood is the cornerstone of great leadership and great accomplishment. Let’s […] Read more… Read More»
Anytime I think about the future, it reminds me of what Eckart Tolle says that the future will never arrive and the past is simply our recollection of what may or may not have happened. The future of leadership can only be done through the lens of the observer yet each of us makes three […] Read more… Read More»
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